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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Anita

Anita

April 10, 2025

5  out of  5
rating by Anita
"Robin and her team are exceptional! They provide caring and thoughtful service. I use them for all of my personal and business insurance needs. I could not recommend them more highly."
We responded:
"Thank you for the wonderful words of kindness. We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Arti Rafuna

March 19, 2024

5  out of  5
rating by Arti Rafuna
"Best agent"
We responded:
"Thank you Arti, you are such a pleasure to have as a customer. I appreciate you and your kindness at all times. "
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Timothy Goodwin

November 18, 2023

5  out of  5
rating by Timothy Goodwin
"Robin Byrd is amazing. She consistently goes above and beyond to provide exceptional service. Quick example: Virginia DMV tried to suspend my license and claimed it was a lapse in insurance coverage, even though I had moved to PA by that time. None of this had anything to do with Robin or my time working with her, yet she put in countless hours trying to provide the exact info for the DMVs inane requests. Thanks, Robin for your fantastic work!"
We responded:
"Thanks Tim, it was my pleasure to get this issue resolved for you. I appreciated your patience as we worked through this issue. Moving to a new state should be a satisfying experience, not a horror story. My staff and I are here when you need us! "
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mary ann love

September 15, 2022

5  out of  5
rating by mary ann love
"Danita has always been prompt and efficient for which I'm grateful."
We responded:
"We are happy to assist you."
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sandra romano

August 18, 2022

5  out of  5
rating by sandra romano
"Such quick & pleasant service"
We responded:
"Thanks for being our customer."
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Jesse Scheck

February 9, 2022

5  out of  5
rating by Jesse Scheck
"Danita is an absolute gem!!! I was completely fed up with Donegal Insurance after being an excellent customer for a decade. I have never had an insurance claim of any kind in my life and Donegal treated my purchase of a new home like it was some kind of crime. I called Robin Byrd's office based on the positive reviews I saw online and also because their office is near my new home. I was not disappointed! Danita totally put my mind at ease, got me set up with new home and auto insurance, and saved me a bunch of money! I wish I had called her years ago!"
We responded:
"We are so glad you called us too and we are very happy to have you as our customer."
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Jennie s

May 19, 2021

5  out of  5
rating by Jennie s
"Danita Walton provided excellent service. She responded quickly and was very understanding."
We responded:
"Our goal is to take care of our customers. Thank you."
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Tina Lynch

December 3, 2020

5  out of  5
rating by Tina Lynch
"Purchased a new auto. Danita Walton entered it in the State Farm system on the same day she received notification and forwarded to me all appropriate documents for completion and return. She advised me in writing the cost of my new auto insurance policy. It was a slight increase of only $4 and a few cents! Great professional service and wonderful value for my new premium. Love Robin Walton State Farm and her staff!"
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Jake Davis

October 2, 2020

5  out of  5
rating by Jake Davis
"Danita was very helpful and informative"
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Colin O'Brien

September 18, 2020

5  out of  5
rating by Colin O'Brien
"The team here was awesome and got me better coverage than I had plus renters insurance"
We responded:
"Thank you so much Colin! You are a pleasure to work with! You make it easy!"
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K Lynn Jones

August 19, 2020

5  out of  5
rating by K Lynn Jones
"Robin Byrd and her staff are the ABSOLUTE best!"
We responded:
"Thank you K Lynn! We’re truly appreciative of your business! You are the BEST!"
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Bob M

March 18, 2020

5  out of  5
rating by Bob M
"I have always received quick and top notch customer service when I had to get insurance matters completed."