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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Arti Rafuna

March 19, 2024

5  out of  5 rating by Arti Rafuna
"Best agent"
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Timothy Goodwin

November 18, 2023

5  out of  5 rating by Timothy Goodwin
"Robin Byrd is amazing. She consistently goes above and beyond to provide exceptional service. Quick example: Virginia DMV tried to suspend my license and claimed it was a lapse in insurance coverage, even though I had moved to PA by that time. None of this had anything to do with Robin or my time working with her, yet she put in countless hours trying to provide the exact info for the DMVs inane requests. Thanks, Robin for your fantastic work!"
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Hazel Bigdeli

October 18, 2023

5  out of  5 rating by Hazel Bigdeli
"Robin has been my insurance agent for almost 20 years. She is very professional, knowledgeable and always has your best interest. She is always there for you and responds to your questions and concerns immediately. I highly recommend her. She is simply the best!"
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October 17, 2023

5  out of  5 rating by KORRY PITTS
"Very knowledgeable, professional, and very helpful. Robin is one of the best agents I’ve ever encountered."
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mary ann love

September 15, 2022

5  out of  5 rating by mary ann love
"Danita has always been prompt and efficient for which I'm grateful."
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sandra romano

August 18, 2022

5  out of  5 rating by sandra romano
"Such quick & pleasant service"
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R Webley

June 28, 2022

5  out of  5 rating by R Webley
"I have been a satisfied customer for a little over a year. I have always received excellent service, quick response time and have never considered change because of this. A refreshing personal touch that is missed in so many companies these days."
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Jesse Scheck

February 9, 2022

5  out of  5 rating by Jesse Scheck
"Danita is an absolute gem!!! I was completely fed up with Donegal Insurance after being an excellent customer for a decade. I have never had an insurance claim of any kind in my life and Donegal treated my purchase of a new home like it was some kind of crime. I called Robin Byrd's office based on the positive reviews I saw online and also because their office is near my new home. I was not disappointed! Danita totally put my mind at ease, got me set up with new home and auto insurance, and saved me a bunch of money! I wish I had called her years ago!"
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Craig Edwards

September 24, 2021

5  out of  5 rating by Craig Edwards
"Excellent service very reponsive to customers needs"
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Bashir Aghayev

June 25, 2021

5  out of  5 rating by Bashir Aghayev
"Danita was very helpful ! She is very quick and professional ! Thank you so much Danita!"
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Jennie s

May 19, 2021

5  out of  5 rating by Jennie s
"Danita Walton provided excellent service. She responded quickly and was very understanding."
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Thomas M. Miovas, Jr.

April 21, 2021

5  out of  5 rating by Thomas M. Miovas, Jr.
"Good overall service and quickly as well. Thanks!"
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Tina Lynch

December 3, 2020

5  out of  5 rating by Tina Lynch
"Purchased a new auto. Danita Walton entered it in the State Farm system on the same day she received notification and forwarded to me all appropriate documents for completion and return. She advised me in writing the cost of my new auto insurance policy. It was a slight increase of only $4 and a few cents! Great professional service and wonderful value for my new premium. Love Robin Walton State Farm and her staff!"
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Chris T

December 1, 2020

5  out of  5 rating by Chris T
"I couldn’t be happier with the level of service I have received from Danita Walton with Robin Byrd. If you are looking for top quality of service for your insurance needs then I highly recommend using their service."
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Reine Aquila

November 4, 2020

5  out of  5 rating by Reine Aquila
"Excellent costumer service."
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Jake Davis

October 2, 2020

5  out of  5 rating by Jake Davis
"Danita was very helpful and informative"
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Colin O'Brien

September 18, 2020

5  out of  5 rating by Colin O'Brien
"The team here was awesome and got me better coverage than I had plus renters insurance"
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amanda aldridge

September 1, 2020

5  out of  5 rating by amanda aldridge
"They handled my parents insurance for years, they were helpful, kind and provided good information regarding the types of coverage my parents needed. They treated them like family. Thank you for all of your assistance, and time with resolving the vehicle insurance and the homeowners insurance. Amanda"
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K Lynn Jones

August 19, 2020

5  out of  5 rating by K Lynn Jones
"Robin Byrd and her staff are the ABSOLUTE best!"
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Eric Durah

April 15, 2020

5  out of  5 rating by Eric Durah
"Patient helpful persistent"
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Bob M

March 18, 2020

5  out of  5 rating by Bob M
"I have always received quick and top notch customer service when I had to get insurance matters completed."
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Logan Mason

March 6, 2020

5  out of  5 rating by Logan Mason
"Very professional and high quality service for my auto and renter's insurance. I would highly recommend Robin Byrd for your insurance needs!!"
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Tom Ribarchak

January 22, 2020

5  out of  5 rating by Tom Ribarchak
"Thanks for the email. Appreciate the quick service. Stay warm. Tom R"
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Washington Family

November 19, 2019

5  out of  5 rating by Washington Family
"When i was looking for insurance they made sure i understood my options and were with me every step of the way. Very helpful and professional."
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Michelle Murphy

November 4, 2019

5  out of  5 rating by Michelle Murphy
"Robyn and her family have been working with me fo many years as my State Farm Agents. I appreciate all the support over the years. Thank you Robin!"